Effective Date: 30/6/2024
1. Introduction
Welcome to Red Edge Resources. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information when you interact with our website www.rededgeresources.com.au (the “Site”) and use our online store.
2. Collection of Personal Information
2.1 Types of Information Collected
- Personal Information: We may collect personal details that you provide directly, such as your name, email address, phone number, shipping address, and payment information.
- Non-Personal Information: We may also collect non-personal details through cookies and tracking technologies, including your IP address, browser type, device type, and usage data (e.g., pages visited, time spent on the Site).
2.2 Purpose of Collection
We collect personal information for the following purposes:
- To process and manage your orders
- To communicate with you regarding your orders, inquiries, and account
- To improve our products and services
- To send marketing communications (only if you have opted in)
- To comply with legal obligations and protect our legal rights
3. Use and Disclosure of Personal Information
3.1 Use of Information
Your personal information is used for the purposes outlined above and as otherwise required by law.
3.2 Disclosure to Third Parties
We may disclose your personal information to:
- Service Providers: Third parties who assist us with order processing, payment, shipping, and marketing services.
- Legal Compliance: Government agencies, regulatory bodies, or other entities if required by law or to enforce our terms.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance user experience. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings. For detailed information, please refer to our Cookie Policy.
5. Data Security
We implement appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Despite these measures, no method of electronic transmission or storage is completely secure. We strive to protect your information but cannot guarantee its absolute security.
6. Access to and Correction of Personal Information
You have the right to request access to and correction of your personal information. To make a request or if you believe your information is inaccurate or incomplete, please contact us at admin@rededgeresources.com.au.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once it is no longer needed, we will take reasonable steps to securely destroy or de-identify it.
8. Privacy Complaints
If you have any concerns or complaints about how we handle your personal information, please contact us at:
Red Edge Resources
Email: admin@rededgeresources.com.au
We will respond to your complaint in a timely manner and take steps to resolve the issue.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our Site. Your continued use of our Site after the changes take effect constitutes your acceptance of the revised policy.
10. Contact Us